Introduction
Tailor-made Quality Taxi Service
SynCab taxi fleet offers a versatile taxi booking service dedicated to providing you with the highest quality experience. Our wide range of services includes not only convenient and efficient point-to-point transport, but also personalized charter services.
You are free to plan your journey, whether it is a family day out in the country, a business trip, a journey with elderly or pets. We are here to provide the most satisfying taxi arrangements to ensure you enjoy a carefree, comfortable and quality travel experience.
Professionals brings you peace of mind
SynCab taxi fleet’s professional team truly understands passengers’ needs and is supported by advanced technology to guarantee customers a high quality taxi journey.
- A proprietary intelligent dispatching system provides customers with high quality taxi matching service.
- GPS satellite positioning and GPRS data transmission reduce the number of empty vehicles on the road and disputes over unnecessary detours.
- The new vehicles are equipped with global positioning, dash cams and driver monitoring systems to ensure safety.
- Online appointments support electronic payment in advance, ensuring transparent and clear pricing.
- Multiple channels are available for passengers to make enquiries and complaints, including hotline, booking app, social media and email.
Drivers are professionally trained
All SynCab drivers are carefully selected. All drivers are required to undergo professional training despite being experienced in the industry, in order to ensure capability to handle unexpected incidents. Our responsible and dedicated drivers understand the needs of the passengers and are committed to providing high quality, safe and reliable service.
- Interviews and road tests form the basis of our driver selection process.
- Pre-employment training on theory, field demonstration, simulated situations and group discussion is provided.
- Additional training will be provided for wheelchair taxi drivers.
- Online learning materials and annual assessments will be available.
- Drivers can view their ratings in the app on mobile phones.
- Drivers with poor ratings will need to undergo further training. Their contract will be suspended or even terminated if the situation does not improve.