SynCab Philosophy
SynCab - synchronized with your life
At SynCab, we believe that life should be full of memorable journeys. Our aim is to provide a caring and comfortable taxi service for each and every passenger and all their loved ones. We are committed to providing a safe, efficient and high quality taxi service.
Caring‧Comfortable‧High Quality
Putting Passengers First
SynCab offers more than just a point-to-point taxi service, it is a personalized and high quality taxi journey. Passengers can plan their journeys and book a taxi in advance to meet their own needs. For example, we provide a chartered service for city tours, we serve business trips, and we cater for those with specific requirements such as pregnant women, the elderly and wheelchair users who frequently need to visit hospital for medical appointments.
A Comfortable, Premium Service
SynCab taxis are spacious and comfortable. Every passenger can book a taxi in advance and expect to enjoy a comfortable, premium service. All SynCab taxis are equipped with free Wi-Fi, USB chargers, and more. Wheelchair users can use our taxis without any issues. SynCabs are also pet-friendly. And families travelling with a number of suitcases can order a SynCab to go to the airport and enjoy peace of mind.
Quality Wheelchair Taxi
We prioritises professionalism, courtesy, efficiency and safety. Our drivers receive specialised training, including wheelchair handling skills, to ensure that wheelchair users can travel independently with ease.
High Quality and Professional
Interviews and road tests form the basis of our driver selection process. This is followed by theoretical and practical training, online learning materials and annual assessments. These resources enable drivers to familiarize themselves with service requirements and maintain quality standards.
Our vehicles are equipped with collision avoidance systems, speed and distance monitors and dash cams etc. to ensure safety.
In addition, passengers, whether whose booking is made through the platform, can rate drivers. Further training and guidance will be provided to drivers with poor ratings to improve service quality.
Obtained "Taxi Fleet" Licence
In mid-2024, we were granted a Taxi Fleet Licence by the Hong Kong government. The licensing system aims to improve the performance of the fleet in terms of vehicle configuration, driver training and passenger experience, and hence to enhance the development prospects of the taxi industry.
The SynCab Team is committed to promoting an inclusive society and addressing the different needs of different people. Together we will forge ahead with a barrier-free and inclusive society.
